Supporting vulnerable people
In an outbreak, we will support vulnerable people through our Help Boro Hub. This was set up during the pandemic and is still operational.
The Help Boro helpline will provide advice and support vulnerable people who have no family or friends to help them.
- advising on priority shopping slots at major supermarkets
- providing food parcels in emergencies
- finding a local volunteer to help, e.g. to collect prescriptions
- making referrals for those requiring mental health support
All people identified for testing or shielding will be told about the support we can provide.
In a major outbreak, we can scale up Help Boro to assist up to 200 local people a day.
Alongside this we will work with VCS and community groups who work with specific vulnerable groups to support them to stay safe.