1. Using this website

This website is run by Middlesbrough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Zoom in up to 200% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • View the website using any device e.g. mobile phone, tablet, desktop computer

AbilityNet has advice on making your device easier to use if you have a disability.

Please note this website may not function correctly if you are using an older browser i.e. Internet Explorer. It is recommended for those users using Internet Explorer that they instead use Google Chrome or Microsoft Edge.

2. How accessible is this website?

All of this website is currently compliant with the W3C WCAG 2.1 AA accessibility standard. Any future accessibility issues that are discovered through regular testing will be listed below.

3. What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: email digital@middlesbrough.gov.uk.

We’ll consider your request and get back to you within 10 working days.

4. Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Middlesbrough Council Digital Team by emailing the issue to digital@middlesbrough.gov.uk.

5. Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

6. Technical information about this website’s accessibility

Middlesbrough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed under section two of this page.

7. How we test this website

This website is tested every 7 days. The tests are carried out by the Middlesbrough Council Digital team using online accessibility reporting tools and manual testing. Required changes that are discovered as a result of these tests will be implemented within two months.

8. Non-compliance with the accessibility regulations and what we are doing to improve accessibility

Our accessibility road map below shows the issues which are currently in place on this website and how we aim to fix them.

There are currently no accessibility issues on this website, any future issues discovered will be added here. 

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The below items were previously identified as not being accessible have now been fixed. 

Issue
Not all elements were clear they were being selected when accessing this website using a keyboard only.

Action
A border has been added round every object when navigating through the website using a keyboard only.

Fixed date
August 2020.

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Issue
The cog icon button at the bottom of the website did not have a name assigned

Action
A name has been added to identify the purpose of the cog for those using a screen reader

Fixed date
December 2020.

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Issue

The dashboard which is contained within an iFrame was missing a title

Action
A title has been added to identify the iFrame

Fixed date
April 2021

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Issue

A number of images on the homepage were missing alt tags to identify their purpose

Action
Alt tags have been added to every image across the website as required

Fixed date
April 2021

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Issue

A link within the footer was missing a discernible name

Action
A suitable name has been added to identify the link

Fixed date
April 2021

This statement was prepared on 25/06/2020. It was last updated on 12/04/2021.